Is the fee per bill or per medical situation?

Per medical situation. We treat all the bills from one medical event as one situation: the hospital, the surgeon, anesthesia, imaging, the ambulance and any follow-up care from the same event, whether that is one bill or ten.

The fee tier is set by the total still outstanding across those bills: 25% of savings under $15,000 in total, 10% at $15,000 or more. The minimum fee applies once per situation, not once per bill, and it is never more than 50% of the savings we find.