Let our experts tackle your medical bills
Whether you’re facing high costs from an unexpected medical event, or dealing with a slew of continuous care bills, we’re here to help.
A proven process that puts you first
We know that dealing with medical bills can be overwhelming, but with Resolve’s Resolution System, it doesn’t have to be. We’ll take the hard work off your plate, so you can get back to living your life.
Tell us about the bills you are facing
After you share a bit about your bills in our signup form, we analyze your options to determine the best path forward. If you’d like to speak with an Advocate prior to signing up, we’re happy to start with a free consultation.
Sit back while your Advocate finds savings for you
Using our Resolution System, your Advocate leverages the most effective bill-lowering measures–including negotiating with hospitals and provider systems, spotting billing errors, applying for financial aid, and filing claims–to get you the savings you deserve.
Enjoy your freedom from stressful medical bills
Life is a lot better on the other side of stressful medical bills. On average, our customers save 60%. For some, we’ve been able to eliminate entire bills.
We’re on your side when medical bills come knocking
Our Advocates are experts when it comes to reducing medical bills. Using our proven Resolution System, they’ll employ a variety of tactics to build a custom savings strategy to meet your unique needs.
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Hospital bills aren’t just confusing; they can also be incorrect or inflated. Leveraging our proprietary data algorithms–and decades of experience–our Advocates analyze your bills to identify savings opportunities and negotiate fair prices.
Depending on your circumstances and income, you may qualify for a variety of financial assistance options. We’ll help you apply to these programs to get the assistance you deserve–even if you’ve been previously denied.
Over 1 in 7 hospital visits ends with an unexpected bill, oftentimes for costs that should have been covered. Our Advocates are experts at disputing and renegotiating these bills.
Getting a coverage denial isn’t the end of the road. Our Advocates identify and present the right evidence to build a compelling appeal to help get your costs covered or reduced.
Why work with Resolve?
A proven process you can trust
Our Advocates work diligently to give every case the attention it deserves, using our proven Resolution System to ensure nothing falls through the cracks.
Data-driven insights
Our proprietary algorithm synthesizes millions of data points to identify a fair price for the medical service(s) you received, which doesn’t always match what you see on your bills.
Experienced Advocates who put people first
Our Advocates have decades of combined experience in reducing medical bills. But what really sets them apart is their dedication to our customers.
I love that Resolve is a very mission-focused company, and that we implement a patient-centered approach; in every part of our processes. Each and every advocate here at Resolve is a part of a unique mission to change the current healthcare dynamic; through our fight for fair medical bills. It feels extremely rewarding to be a part of that change!
I love working at Resolve because the mission of this company aligns with my personal views on our current healthcare system crisis. I have always wanted to be in a position of helping people, and I have always been the type of person to recognize when things are not right or fair and fight to get the issue resolved. Working at Resolve allows me to help patients with their life-changing medical debt case by case, as well as advocate for change within our healthcare system on a larger scale.
I love working at Resolve because we are changing people's lives. I love making good news calls and hearing the joy and relief in patients' voices that the burden of their medical bills have been lifted off of their shoulders. I love advocating for people who truly need our help! I love interacting with patients and being part of the PS team. Everyone truly cares about each other at Resolve and we all try to work as a team to help each other.
Working at Resolve has taught me there is a different side to healthcare. Transitioning from a frontline worker to a patient advocate has provided me the privilege to understand the significant financial burden medical treatment can cause patients on a daily basis. Every day, I feel valued in the work I perform and honored I get to make a difference in the lives of patients who were wronged by the healthcare industry.
Clear pricing you can count on
We understand that every case is different, so we have a range of pricing to fit your particular circumstances, whether you have large bills from a one-time medical event, or recurring costs for ongoing care.
$250 refundable deposit
Plus 10-25% of total savings¹
If we successfully reduce your bills, you pay 10-25% of the savings achieved as Resolve's fee. If we are unable to help you save, we'll refund your full deposit.
Savings guarantee (or your money back)
In-depth analysis of medical bills
Data-backed savings insights
Customized, experience-based reduction strategies
Dedicated Advocate team
$49.99/month
Plus 10% of total savings
Resolve can manage all your incoming bills for $49.99 per month, plus 10% of any savings achieved.
Review of all medical bills
Data-backed savings insights
Customized reduction strategies for eligible bills²
Dedicated Advocate team
Ongoing management of all incoming bills for the duration of your subscription
Credit protection³
10% of total savings for bills between $15,000 - $200,000.
Custom pricing for bills over $200,000.
³ We’ll work to keep bills off of your credit report, and to remove resolved bills from your credit report.
Frequently Asked Questions
Medical bills are complicated, but with Resolve, they don’t have to be. We make it easy to put medical bills behind you. Here’s how our process works:
- Use our signup form to tell us more about your bills and the care you received.
- Your Advocate will then dive into the details of your situation and create a customized plan to maximize your savings and organize your bills. They’ll also take over communications with the hospital and insurance companies so you can focus on living your life. We’ll keep you updated along the way to ensure you always know what’s going on.
- Once we’ve secured savings for you, you’ll receive a discounted bill, which you’ll pay directly with the hospital. Finally, you’ll receive Resolve’s bill for a percentage of your total savings.
The bill resolution process can vary based on your unique circumstance and on the responsiveness we receive from insurance companies and hospitals. On average, it takes about 4 months to resolve a bill.
Protecting your credit is important to us. We will do all we can to help remove medical bills from your credit report and prevent existing bills from affecting your credit score.
Under our monthly subscription plan, your dedicated Advocate will review all of your existing and incoming medical bills to identify duplicate charges, errors, and inflated pricing. If there are other issues, such as wrongfully denied claims, we’ll work directly with the hospital and insurance companies to get to the bottom of them. We’ll bring clarity and organization to your bills, and you’ll receive a clear monthly statement with a breakdown of how much you owe, to whom, as well as any savings found.
Your situation is unique, and your path to savings will be too. We’ll learn as much as we can about your situation and look at every potential solution to formulate a customized solution to get you the most savings possible.
Often we’ll use one or a combination of the following three methods:
- Insurance Appeals: We will review your policy and EOBs when necessary to make sure nothing was missed. When applicable, we’ll contact your insurance company and handle the appeals process for claims wrongfully denied.
- Financial Aid: Most hospitals offer help for patients with enormous bills. We’ll look to see if there are any options available to you here.
- Negotiations: We’ll review your bills for errors, duplicate charges, and inflated pricing. Then, we’ll go to bat for you to ensure you don’t pay more than you should. We’ll escalate your case as high as the CFO or CEO of the hospital if that’s what it takes!
Your privacy and security is of utmost importance to us. All customer information is stored behind bank-level encryption.
We offer a multi member discount for Ongoing Medical Cost plans. Contact us to learn more about this option
On average, we save our patients 60% off of their bill, but we have been able to eliminate entire bills for others. Your personal savings will depend on your specific circumstances. We’ll create a custom plan specific to your situation to maximize your savings.
The price you’ll pay will be determined by the total savings we are able find for you.
If you’re dealing with bills from a one-time medical event, you’ll pay a (refundable) $250 deposit to secure our services. If we are able to secure savings for you, you will be charged 10-25% of your total savings, depending on the size of the original bill.
If you are dealing with ongoing costs from recurring medical bills, we recommend our ongoing medical costs subscription. Under this plan, you’ll pay $49.99 a month to receive our support for all existing and incoming bills for the duration of your subscription, plus 10% of your total savings.
To learn more about which solution we’d recommend for your specific circumstances, please fill out our questionnaire here. If you’d rather speak with one of our Advocates first, you can do so by scheduling a free consultation.
To get started, you’ll need to provide us with copies of your medical bills. It’s also helpful if you can provide any other important billing statements, EOBs, documents, or letters that you’ve received from your hospital or insurance company concerning your medical bills.
A) On average, we provide our members with 60% savings and have a 70% success rate in lowering medical bills. We only charge a percentage of the savings found with transparency and integrity top of mind in every interaction.
B) In most cases, the amount a person owes is significantly lowered and we find payment plans for people to pay back what they owe over time and within their budget. For those who can’t afford our services or want to do it themselves, we provide a library of online resources, including our Medical Debt guide, to help people do it themselves. We also offer significantly discounted rates for the most financially vulnerable.
C) If Resolve is unable to find savings, the member’s deposit is refunded in full.
Leave stressful medical bills behind
Don’t give up—work with an experienced Advocate to shrink or eliminate your medical bills. It’s what we do.
