TrueNorth and Resolve Medical Bills Enhance Support for Carriers and Drivers with Medical Bill Relief
CEDAR RAPIDS, Iowa — TrueNorth Companies has partnered with Resolve Medical Bills to help motor carriers better support their drivers, independent contractors and employees by reducing the financial burden of health care expenses.
Through this partnership, Resolve works directly with health care providers to negotiate costs, helping reduce amounts owed and offering clearer, more manageable options. Participants in TrueNorth’s TrueChoices program are automatically offered access to Resolve’s services when they submit a qualifying claim.
The service is available at no cost to motor carriers or their drivers unless Resolve successfully lowers the individual’s debt, allowing organizations to provide meaningful assistance without added financial exposure. For carriers and fleets, medical charges tied to drivers and contractors can disrupt workforce stability, retention and daily operations.
“Unexpected medical bills create serious financial stress for individuals and their families and are, in fact, the leading cause of bankruptcy in the United States,” said Michael Woodhead, CEO of Resolve. “We believe this problem can be solved and through this partnership with TrueNorth, we’re able to provide transportation professionals with expert advocacy and support, helping them reduce or eliminate medical debt and regain financial peace of mind.”
This partnership enables TrueNorth to strengthen its support for clients by equipping them with a practical solution that benefits both their operations and the individuals who power them.
“Advocating for our clients also means advocating for the people they rely on every day,” said Jacob Pipkin, principal and practice leader at TrueNorth. “Our goal is to provide a source of support when medical bills start to strain their stability.”
The collaboration reflects TrueNorth’s continued focus on delivering value beyond traditional risk management. By mitigating a common and often overwhelming financial strain, TrueNorth aims to support transportation organizations and their workforces in ways that contribute to long-term economic well-being.
About TrueNorth
TrueNorth Companies L.C. is a risk management and insurance brokerage firm with a nationally recognized focus on the transportation industry. TrueNorth’s mission is to help transportation companies and their people protect and maximize assets, resources and opportunities. Based in Cedar Rapids, Iowa with offices in Iowa, Illinois and Colorado, TrueNorth has more than 500 colleagues nationwide. Learn more at truenorthcompanies.com/transportation.
About Resolve Medical Bills
Resolve Medical Bills helps people reduce or eliminate medical debt through professional medical bill negotiation and advocacy services. Resolve advocates work directly with hospitals, providers, and insurers to review charges, correct billing issues, appeal insurance denials, and negotiate fair pricing. In addition to its full-service Concierge support with a dedicated advocate, Resolve also offers EZ-File, an online financial aid tool that helps eligible individuals quickly complete and submit hospital financial assistance applications through a simple, guided process.
Together, these solutions help people navigate complex medical billing challenges and find meaningful relief. Resolve has helped customers secure over $55 million in total medical bill savings and generates an average savings of 68% per customer. Learn more at resolvemedicalbills.com.
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