Patient stories

After dealing with medical bills for over 3 years, I thought I was at a dead end. Tania and the Resolve team eradicated my bill and salvaged my credit.

October 10, 2023

Savana S.

The Challenge: Savana's 3-Year Medical Bill Debacle

Savana S. was overwhelmed. For three years, she grappled with collections and hospitals over a medical bill related to her daughter's birth. A sum that her insurance should have covered turned into a looming $12,000 debt, plummeting her credit score by over 100 points. Every attempt to set things right was met with more bureaucracy and confusion.

Discovering Resolve: A Game-Changer

While searching for a solution online, Savana found us, Resolve. She was drawn to our experience and capabilities, especially our expertise in handling medical bills in collections. Our team's deep understanding of medical billing and proven track record gave Savana the help she had desperately sought.

Our mission is simple: we aim to free Americans from the burdens of overwhelming medical bills. To date, we've successfully saved Americans over $32 million.

The Resolution Process: From Debt to Relief

After Savana signed up with us, we immediately got to work. 

“Savana did her part, and the hospital did not do theirs. They eventually sent her to collections, which ruined her credit, even though she had done everything right.” Tania, Resolve Advocate

Throughout the journey, we prioritized transparency, regularly updating Savana about our progress. We encountered several challenges, but our team's negotiation prowess and expertise were instrumental in navigating them.

The results? We brought Savana's looming $12,000 medical bill down to an astounding $0. That's a 100% savings!

Savana’s Experience in Her Own Words

Savana shared her heartfelt experience: “I had an incredible experience with Tania at Resolve. After dealing with medical bills for over 3 years, I thought I was at a dead end. Tania and the Resolve team eradicated my bill and salvaged my credit. The team's dedication and friendliness stood out, and their regular updates were reassuring. They have my deepest gratitude.”

Why Choose Resolve?

Resolve was born out of a personal experience with unfair hospital billing. Today, we stand as a testament to what can be achieved with expertise, dedication, and a commitment to helping others. If you're facing a medical billing challenge, know that at Resolve, we're here to be your champions.

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