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Melissa
Advocate

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See How We Can Help

How much do you owe on your medical bills?

Total Patient Savings to Date: $31,235,678
We lower medical bills by an average of 60%, save over 50 hours of work, and eliminate unmeasurable stress for our patients.

See how Resolve can help you

Answer a few questions about your bills, and we’ll see if we can reduce or eliminate them
—all in less than 5 minutes.

How we lower bills

We’ve built a proprietary Resolution system to sidestep the pain points of lowering medical bills. Your custom savings plan will include a variety of tactics to meet your situation.

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We identify errors and inflated prices

Hospital bills aren’t just confusing; they can also be incorrect or inflated. Leveraging our proprietary data algorithms–and decades of experience–our Advocates analyze your bills to identify savings opportunities and negotiate fair prices.

We dispute and negotiate bills

Over 1 in 7 hospital visits ends with an unexpected bill, oftentimes for costs that should have been covered. Our Advocates are experts at disputing and renegotiating these bills.

We overturn insurance denials

Getting a coverage denial isn’t the end of the road. Our Advocates identify and present the right evidence to build a compelling appeal to help get your costs covered or reduced.

We secure financial aid

Depending on your circumstances and income, you may qualify for a variety of financial assistance options. We’ll help you apply to these programs to get the assistance you deserve–even if you’ve been previously denied.

What to expect

Get quick relief from navigating everything yourself as our Advocates take over. Enjoy better and faster results as we use our proven strategies to get the results you deserve.

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Dedicated Advocate

You’ll be paired with a dedicated Advocate who specializes in helping clients reduce their medical bills. Resolve will oversee the entire process so you can avoid the stress and frustration of figuring it out on your own.

Customized savings plan

Your Advocate will build a savings plan with proven strategies customized to your situation. They know how to quickly find errors, opportunities, and the right decision makers to reduce what you owe. Most importantly, they’ll keep you updated with clear communication and check-ins along the way.

Guaranteed results (or it’s free)

We find medical bill savings for 9 out of 10 of our patients, and we charge a fee based on a percentage of your savings. If we can’t lower your bills our service is free.

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Getting started is easy

We’ve made it easy to get started on the path to reducing your bills. Take a few minutes today to see how we can help.

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step 1

Tell us about your bills

Answer a few questions and upload a few documents about your bills. Your Advocate will analyze these using our Resolution System to identify strategies to get the savings you deserve.

step 2

We’ll handle the rest

Your Advocate will then tackle the process on your behalf. Communication with the hospitals and insurance companies may include negotiations, overturning insurance denials, applying for financial aid, and filing claims.

step 3

Enjoy lower stress and bills

Your Advocate will keep you updated along the way so you’re confident the process is working for you. While every situation is unique, on average our patients save over 60%. For some, we’ve eliminated their bills entirely.*

Getting started is easy

Share your situation

Answer a few questions, upload your bill documents, and we’ll pair you with an Advocate best suited to your case.

See your savings plan

Your Advocate will review the strategies they see to lower your bills. Once you approve, they’ll get to work.

Let us get to work

You’ll be updated throughout the process while your Advocate utilizes each strategy to secure your savings.

Need help now? We're here for you.

Whether you’re ready to get started or still have questions, our Advocates are happy to discuss your bills and recommend next steps.

We’ve helped thousands of patients like you.

4.9
Google Rating
Read stories from people we’ve helped.
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Priced so you always save money.

We ask for a $99 deposit to start. This will be applied to your final success fee, or refunded if we don’t lower your bill.

LARGE BILLS

Total patient amount owed

$1,000-$14,999

Success Fee:

25% of savings

Enormous Bills

Total patient amount owed

$15,000-$199,999

Success Fee:

10% of savings

Exorbitant Bills

Total patient amount owed

Over $200,000

Success Fee:

10% or less

FAQs and Good to Knows

How does it work?

Medical bills are complicated, but with Resolve, they don’t have to be. We make it easy to put medical bills behind you. Here’s how our process works:

  1. Use our signup form to tell us more about your bills and the care you received. 
  2. Your Advocate will then dive into the details of your situation and create a customized plan to maximize your savings and organize your bills. They’ll also take over communications with the hospital and insurance companies so you can focus on living your life. We’ll keep you updated along the way to ensure you always know what’s going on.
  3. Once we’ve secured savings for you, you’ll receive a discounted bill, which you’ll pay directly with the hospital. Finally, you’ll receive Resolve’s bill for a percentage of your total savings.
How long will the process take?

The bill resolution process can vary based on your unique circumstance and on the responsiveness we receive from insurance companies and hospitals. On average, it takes about 4 months to resolve a bill.

Can Resolve help me protect my credit as well?

Protecting your credit is important to us. We will do all we can to help remove medical bills from your credit report and prevent existing bills from affecting your credit score.

What is included in the ongoing bill management subscription?

Under our monthly subscription plan, your dedicated Advocate will review all of your existing and incoming medical bills to identify duplicate charges, errors, and inflated pricing. If there are other issues, such as wrongfully denied claims, we’ll work directly with the hospital and insurance companies to get to the bottom of them. We’ll bring clarity and organization to your bills, and you’ll receive a clear monthly statement with a breakdown of how much you owe, to whom, as well as any savings found.

What tactics and strategies does Resolve use?

Your situation is unique, and your path to savings will be too. We’ll learn as much as we can about your situation and look at every potential solution to formulate a customized solution to get you the most savings possible.

Often we’ll use one or a combination of the following three methods: 

  1. Insurance Appeals: We will review your policy and EOBs when necessary to make sure nothing was missed. When applicable, we’ll contact your insurance company and handle the appeals process for claims wrongfully denied.
  2. Financial Aid: Most hospitals offer help for patients with enormous bills. We’ll look to see if there are any options available to you here.
  3. Negotiations: We’ll review your bills for errors, duplicate charges, and inflated pricing. Then, we’ll go to bat for you to ensure you don’t pay more than you should. We’ll escalate your case as high as the CFO or CEO of the hospital if that’s what it takes!
How does Resolve protect my personal information?

Your privacy and security is of utmost importance to us. All customer information is stored behind bank-level encryption.

What if I have more than one person in my household with medical bills?

We offer a multi member discount for Ongoing Medical Cost plans. Contact us to learn more about this option

How much can I expect to save with Resolve?

On average, we save our patients 60% off of their bill, but we have been able to eliminate entire bills for others. Your personal savings will depend on your specific circumstances. We’ll create a custom plan specific to your situation to maximize your savings.

How much does it cost to work with Resolve?

The price you’ll pay will be determined by the total savings we are able find for you. 

If you’re dealing with bills from a one-time medical event, you’ll pay a (refundable) $250 deposit to secure our services. If we are able to secure savings for you, you will be charged 10-25% of your total savings, depending on the size of the original bill.

If you are dealing with ongoing costs from recurring medical bills, we recommend our ongoing medical costs subscription. Under this plan, you’ll pay $49.99 a month to receive our support for all existing and incoming bills for the duration of your subscription, plus 10% of your total savings.

To learn more about which solution we’d recommend for your specific circumstances, please fill out our questionnaire here. If you’d rather speak with one of our Advocates first, you can do so by scheduling a free consultation.

What documents will I need to provide to get started?

To get started, you’ll need to provide us with copies of your medical bills. It’s also helpful if you can provide any other important billing statements, EOBs, documents, or letters that you’ve received from your hospital or insurance company concerning your medical bills.

Why does Resolve charge for its services?

A) On average, we provide our members with 60% savings and have a 70% success rate in lowering medical bills. We only charge a percentage of the savings found with transparency and integrity top of mind in every interaction.

B) In most cases, the amount a person owes is significantly lowered and we find payment plans for people to pay back what they owe over time and within their budget. For those who can’t afford our services or want to do it themselves, we provide a library of online resources, including our Medical Debt guide, to help people do it themselves. We also offer significantly discounted rates for the most financially vulnerable.

C) If Resolve is unable to find savings, the member’s deposit is refunded in full.

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Leave stressful medical bills behind

Don’t give up—work with an experienced Advocate to shrink or eliminate your medical bills. It’s what we do.

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