7 Steps to Take If You Have a Medical Bill in Collections
Even if you're being hounded by collection agencies, it's still not too late to fight your medical bill.
Our Advocates navigate complex medical bills and can reduce or eliminate the amount you owe.
We've saved over $28M for our patients to date.
We’re proud of the savings we’ve been able to accomplish so far–and we’re just getting started.
After my sister-in-law passed away we received an outrageous bill from one hospital. My husband called and tried to negotiate the charges, but they never called us back. We called Resolve. The $67,000 bill was adjusted to a ZERO! We never in our wildest dreams expected Resolve to save us that much money!
Kathleen W., NV
Resolve quickly obtained almost 50% savings on my 5-figure ER bill. My insurance company paid very little on my out-of-network and out-of-state bill, and the ER balance billed me a rather shocking amount. The Resolve folks were very nice and responsive.
I had an great experience with Resolve. My bill went from $30K+ to $0. I was being abusively charged by 2 hours in the urgent care. Resolve team handle all the negotiation that took over a year, but their constant follow ups and their great result made the waiting worthy.
All I can say is the company is AWESOME saved me 92% and the advocate really really really care!! It would have taken me 39yrs to pay off my bill at $200 a payment!! I HIGHLY recommend them!! $88,700 to $7,000.
Rhonda B., AZ
I’m pleased with the service I received from Resolve. They told me exactly what I needed to reduce my medical bills and took care of the rest once I handed it over to them. My debt was reduced from $7k down to $1k. I was even given a refund for what I’d already paid.
Rachel F., FL
The team was awesome they were able to take care of my whole medical bill it was amazing! They are really good at keeping you in touch and letting you know if anything happens or if changes needed to be added really good service highly recommend!
Best Company ever! I was dealing with a $10,000 hospital bill and didn’t know where to turn until I found Resolve. My bill was reduced over 5,000 dollars! Best customer service ever!
Victoria J., GA
Resolve went to work on our case and saved us over 60%. We would have been making payments for a long time. Their help resolving these matters was well worth every penny and brought closure to a dire financial situation; we can't thank them enough.
Stephen C., FL
I am so glad I contacted Resolved, they helped me so much and were able to get a settlement with the collection agencies and the hospital. Definitely recommend them.
Kerly M., CA
I am so pleased with the results achieved by Jennifer! She kept me continuously in the loop until my case was resolved. It is a load off my back to have this settled and saving so much money.
Sally Q., IN
I highly recommend Resolve! They saved me over half of my hospital bill, very professional and a pleasure to talk to all that helped me. Thank you!
I contacted Resolve seeking help with an appeal after my health insurance provider denied coverage for my cancer treatment. They engaged my insurer and medical provider seeking a return of significant out-of-pocket expenses. They were able to get me a sizable refund.
Gary T., IL
Resolve helped me get through a very scary amount of medical debt after my insurance abandoned me. Their team was incredible and kept me in the loop through the whole process. They were very knowledgeable and made sure I was taken care of effectively without overcharging me! Thanks guys!
We were in a tough spot after our son's life-threatening heart condition left us with over $500k in medical bills and no insurance. Hiring Resolve was life-changing. We are in shock and incredibly grateful for Resolve's help allowing us to fully enjoy being new parents to our fully-recovered son.
Sonja D., FL
I had an unexpected trip to the ER resulting in a very large hospital bill. I live outside the USA and had travel insurance. My insurance company continually denied my claims. I contacted Resolve. They negotiated with the hospital and lowered the costs and then managed to get the insurance company to pay up.
Had to visit the ER twice in one week due to my declining mental health. Hadn’t fully recovered but the bills felt as though they were suffocating me. Resolve was able to help me settle all the costs. Honestly, this seemed too good to be true but I’d 100% do this again as well recommend it to all of my friends.
Marjorie F., TX
I highly recommend this company, they were excellent. They went the extra mile for me and saved me a huge amount of money on a hospital bill that I had from unexpected surgery. Thank you to the entire Resolve Team, you’re a great company and anyone that needs help with medical bills should try them.
After we received a very large hospital bill that Insurance wouldn't cover, we did our homework and filed appeals; all were denied. Next, we googled medical advocates and found RESOLVE. We were skeptical at first, but the Resolve team did exactly as they said. They saved us 81%!
I hired Resolve to assist with a significant major hospital system surgical bill that was denied by my BCBS carrier and Resolve promptly and efficiently reversed out the entire $27K hospital portion. I would highly recommend and use them again.
SK at Resolve did an amazing job. She got my medical bill down to a zero balance within four months. She helped end a horrible ordeal with a hospital bill I have been fighting for three years. I can't thank her enough for her hard work and the peace of mind she has given me.
Bailey was the associate that helped us at Resolve. Bailey was very accommodating to my grandmother and my difficult schedule. She was very knowledgeable and helped us get my grandmother's bill situated. It was such a relief not having to pay all that money!
Brook S., AZ
I unfortunately switched to a healthcare provider a friend recommended, Freedom Life Insurance. That they are a horrible insurance provider, would be an understatement. Resolve did a fantastic job of helping me to bring my bills for a surgery down meaningfully. What an excellent service they provide. I highly recommend them!
Mike L., VA
Using our proven Resolution System, our Advocates leverage the most effective bill-lowering measures to reduce your costs – and the stress that comes with them.
Whether you’re ready to get started or still have questions, our Advocates are happy to discuss your case and recommend next steps.
Use our scheduling tool to select a time that works best for you. We look forward to speaking with you and telling you more about how we can help.
Our Patient Advocates are standing by Monday through Friday between 8 AM and 6 PM (ET) to answer questions and provide guidance.
We understand that every case is different, so we have a range of pricing to fit your particular circumstances, whether you have large bills from a one-time medical event, or recurring costs for ongoing care.
If we successfully reduce your bills, you pay 10-25% of the savings achieved as Resolve's fee. If we are unable to help you save, we'll refund your full deposit.
Savings guarantee (or your money back)
In-depth analysis of medical bills
Data-backed savings insights
Customized, experience-based reduction strategies
Dedicated Advocate team
Resolve can manage all your incoming bills for $49.99 per month, plus 10% of any savings achieved.
Review of all medical bills
Data-backed savings insights
Customized reduction strategies for eligible bills²
Dedicated Advocate team
Ongoing management of all incoming bills for the duration of your subscription
We’re passionate about sharing our experience and insights to empower people facing confusing medical bills.
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