Team Member Profile

Melissa Wiswall

Operations Advocate

Melissa joins Resolve after 30 years in the Billing and Collections industry where she focused on insurance appeals–fervently helping patients work through their medical coverage issues. In her work, Mel witnessed the profound impact of medical debt on a patient’s mental and physical well-being. This front-row seat to the complexities of medical debt led Mel to her role in Resolve, and her passion for patient advocacy. Mel was born and raised in the Pacific Northwest and is married with a daughter attending college in sunny California. When not working on insurance appeals at Resolve, Mel spends her time with family and friends, listening to podcasts, doing hot yoga, playing tennis and pickleball, and vacationing joyfully on the Oregon coast.