Karen is a consultant and advisor to Resolve, where she focuses primarily on insurance issues. She is the CEO and Founder of Kaz Advocate. Following a 30-year career in health care program management and account management, Karen became a patient advocate in 2016 and is licensed by Washington State as an insurance “producer.” She is a Board Certified Patient Advocate (BCPA) and holds two Master’s degrees. She has been featured as an expert on HBO VICE News Tonight and recently published a book offering advice for navigating complex healthcare issues. When not working with clients, Karen enjoys outdoor activities, travel, volunteering and multi-tasking.