Patient Stories

Patient Story: I Was Left with a Bill of $125K, Which was Overwhelming and Frightening

November 5, 2019

Resolve Team

Image of stress free man playing with his grandson.

I never thought I would be in a situation where I needed to negotiate a medical bill. But last year, I had to undergo a surgical procedure, and unfortunately, my insurance did not cover the costs adequately. I was left with a bill of $125K, which was overwhelming and frightening. 

I tried contacting my insurance company to see if they could help, but they were not very helpful. Feeling helpless and unsure of what to do, I started doing some research on the internet to see if there was anyone who could help me. 

That's when I came across Resolve, a company specializing in negotiating medical bills. I was skeptical at first, but after talking to them, I felt confident that they could help me out. Their approach made sense, and their fees were reasonable, so I decided to sign on. 

I was assigned an agent named Jake, who was professional, courteous, and understanding of my situation. He worked diligently to negotiate my bill down, and within just two weeks, he brought the total down to a little less than $38K, which was a savings of $87K! I was thrilled and relieved. 

I would highly recommend Resolve to anyone who finds themselves in a similar position. They are good at what they do, and they get results quickly. I am grateful for their help and support during a very challenging time.

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